Access control with tickets (admission scan)

Tip: The Admission App (iOS and Android) makes attendance tracking easier.

Alternatively, there is the edoobox admission app for your tablet or smartphone for iOS or Android.

With the admission scan in edoobox, you can record the attendance of your participants directly on site by scanning the code on the ticket PDF. This allows you to check in real time whether a person is correctly registered and at the same time automatically maintain the attendance list for the corresponding event. The selected attendance status (e.g., present, left early) is immediately stored in the system.

https://www.youtube.com/watch?v=MdYBmkqEq-I

Access to ticketing

You have two options for starting the admission scan:

Via the app menu (cube icon): "Ticketing"
Directly via the homepage: "Current offers and dates" > Click on the "Ticketing" button for the desired offer.

Step by step: Use the admission scan

1. Define scope of validity

Before you can start scanning tickets, you must define a validity range. This determines for which offers and dates barcodes are recognized as valid and can be processed.

Here's how to proceed:

Click on "Add scope of validity."
Select the desired offer
Select appointment option
1. The first 20 appointments (automatically predefined)
2. Individual dates (manual selection of several specific dates via additional input field)
Set presence status for Scan 1
Select the status that will be set after a successful first scan (e.g., Present, Excused).
Allow double scans
1. Inactive: Each code can only be scanned once.
2. Active: A second status is queried (scan 2), which is assigned during the double scan. The second status must not be identical to the first.
Confirm your entry by clicking "Add."

The area of validity is then displayed below and automatically activates ticket inspection for the defined conditions.

In the case of multiple offers, each partial offer must be scanned separately—this ensures that attendance is correctly documented for each module.

2. Configure ticket control

The following settings are available in the Ticket Control section:

Ignore expired codes: When enabled, outdated codes are marked as invalid.
Manual code entry: Here, barcodes can be entered manually and checked if necessary.
Display of attendance
- Table (for devices without a touchscreen, e.g., laptop)
- Swipe view (for smartphones or tablets with touchscreen operation)

Info: Swiping

Swipe left to mark the participant as Present/Excused or right for Left early/Unexcused.

Select scanner
- Manual only: No scanning device connected; input via keyboard
- External scanner: USB scanner must be connected correctly and recognized by the system
- Webcam/smartphone/tablet: Camera access must be enabled in the browser.

Tip: Scan multiple tickets

To capture multiple barcodes in succession, disable the CR and LF suffixes in the scanner (Disable CR/LF Suffix).

3. Special features of multi-offers

There is a separate attendance list for each sub-offer in a multi-offer structure. Scans must therefore be performed for each offer, enabling differentiated evaluation of attendance and targeted control of access.

Barcode types and shipping

Supported code formats for tickets:

PDF417 (standard)
QR code
Data Matrix

The barcode is automatically sent with the ticket PDF, depending on the settings selected in the ticket options. It is sent, for example, with the booking confirmation by email.

This guide explains where to adjust the barcode settings.

Related instructions

Keywords for these instructions

Presence ¦ Attendance list ¦ Participants ¦ Certificate ¦ Visit confirmation ¦ Admission scanner ¦ Scanning ¦ Mobile phone ¦ Mobile phone