Discover edoobox in a personal online training course
Do you have any questions about our functions and services or would you simply like to get to know edoobox without obligation? Then we would like to welcome you to a personal online meeting. Our dedicated support team will be happy to demonstrate how you can optimize your event planning with edoobox.
Individual online training courses with direct expert contact
In our personal online training courses, you will be in direct contact with one of our edoobox experts. Together, you will develop solutions to plan and manage your events as effectively as possible. Benefit from valuable insights and practical tips from our experienced supporters. Use this opportunity to clarify all your questions and discover individual solutions that are perfectly tailored to your needs.
Before the training date
How to reserve your training date
You can book your appointment conveniently via our website at https://www.edoobox.com/kurse or send us a short email with suggested dates to support@edoobox.com. As soon as the appointment is confirmed, we will send you a confirmation email with an access link.
Our training courses are held in German as standard, but are also available in English on request.
Preparation for the appointment
For optimal participation, we recommend having an internet-enabled device with audio input and output (e.g. loudspeaker or headset and microphone) ready, as well as a sufficiently large monitor for a clear view of the screen transmission. Consultations without screen transmission can also be easily conducted via a smartphone.
Think about which topics you would like to address in advance and make a note of important questions that you would like to clarify.
What does it cost?
Two personal online meetings are already included in your edoobox subscription, so you can count on our support even during the test phase. Experience has shown that these two training sessions cover your needs. However, if you would like additional support, we will be happy to offer you a training package tailored to your specific needs.
Our aim is to make the online meetings as effective as possible. We therefore recommend that as many team members as possible who will be working with edoobox in the future take part in the training sessions. We do not limit the number of participants - all interested parties are welcome.
During the training session
Log in to the personal online introduction
You will receive a definitive booking confirmation email from us once you have booked your appointment. Open this e-mail before the training date to take part in the online meeting via the access link.
Confirmation email from edoobox: The access data for teams meeting provided.
Content of a personal online introduction
You determine the content of the online meeting. Let us know at the time of booking which topics you would like to discuss, send us a list of questions in advance or decide spontaneously at the training date which topics you would like to cover.
The online meeting lasts approx. 30 minutes and can be recorded on request.
Procedure
Getting to know each other and defining objectives: At the start of the meeting, we briefly introduce ourselves to each other and discuss the objectives of the meeting and our existing knowledge.
Interactive introduction: The content of the session will be individually tailored to your needs. Possible focal points are
Product presentation: Introduction to the basic functions of edoobox, creation of offers and the user interface.
Comparison of requirements and possibilities: Discussion of your requirements for a booking system, the planned application options and an overview of the possibilities offered by edoobox.
Clarification of specific questions or challenges: You ask your questions or describe challenges and we work out solutions together.
Detailed training of a functional area: On request, we can present a specific functional area of edoobox to you in detail. For such training courses, we recommend that you inform us in advance about the desired topic so that a suitable expert is available and can prepare optimally.
Joint conclusion: At the end of the approx. 30 minutes, we clarify any open questions and determine the next steps together.
Instructions for opening the access link with Teams
Open access link: Click on the "Join the meeting now" link. Microsoft Teams will then open in your default browser.
Select participation option: Decide whether you want to start the meeting via the Microsoft Teams app A (download required if not already installed) or directly via the browser B (no download required).
Camera and microphone settings: Your browser will ask you if you want to enable the camera and microphone. We recommend activating the microphone so that you can communicate with us in the meeting. You are welcome to decide for yourself whether you want to use the camera.
Enter name: Enter your name.
Alternative audio connection: If your device does not have a microphone function, you can participate by telephone for audio playback. To do this, dial the local number given in your invitation and enter the conference ID listed there. Participation via telephone may incur costs - we therefore recommend a device with a microphone function for free participation.
Start the training: As soon as you have successfully logged in, the meeting can begin! You can activate or deactivate the camera and microphone at any time by clicking on the corresponding icons.
We look forward to seeing you!
Related instructions
Keywords for these instructions
Introduction ¦ in person ¦ training ¦ Microsoft Teams ¦ meeting