Edit e-mail templates in edoobox

edoobox provides numerous pre-prepared email templates. Based on these templates, emails are sent automatically as soon as a certain event occurs - e.g. when a booking is completed or the minimum or maximum number of participants is reached.

Editing e-mail templates

From the Limited2 subscription e-mail templates can be customized. The text can be freely edited and placeholders can be used to dynamically adapt the content to the respective offer.

A separate template can be created for each activated language.

How to edit an e-mail template:

1. Click on the app menu (cube) at the top right

2. Select settings

3. Open in the e-mail menu

4. Click on the System templates tab

5. Select, edit and save the desired template

Overview of all e-mail templates

So that you can work specifically with the right email templates, it is worth taking a brief look at their functions and areas of application. In the following overview, you can see which templates are available, what purpose they serve, to whom they are sent and whether they are sent automatically or manually.

👉 To the overview of all email templates

Placeholders in e-mail templates

Placeholders can be used to dynamically adapt email content to the offer, booking or participants. The following overview shows which placeholders are available and which data is output in each case.

👉 S how placeholder overview

Please note: Availability of placeholders

The same placeholders are not available in all e-mail templates!

PDF attachments and backgrounds

E-mails can be automatically supplemented with suitable PDF attachments. A PDF template can also be stored as a background for booking confirmations, invoices, tickets and certificates. The following instructions show how this works.

👉 To the instructions for PDF attachments and backgrounds

Offer-specific additional texts

If your communication should contain additional information - e.g. links to documents, instructions for preparation or access data - these can be stored specifically for each offer. The following instructions explain how to display such content in emails or PDFs.

👉 To the instructions for additional texts

IF Conditions

With IF Conditions, email templates can be customized even more flexibly - content can only be displayed if certain conditions are met. Ideal for situation-dependent texts, images or notes.

👉 To the instructions for IF Conditions

Related instructions

• E-mail settings

• Create your own e-mail templates

• Create tasks and schedule emails

• Set up Microsoft 365 for sending emails

• MailJet for sending e-mails

• Set up SMTP for sending e-mails

• Offer the booking process in other languages

• Subscriber export to a newsletter mailing system (e.g. MailChimp)

Keywords for these instructions

Mail ¦ Email ¦ Settings ¦ Placeholders ¦ Templates ¦ Create task