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Your edoobox subscription - Create invoice yourself

You can top up your edoobox account at any time or settle an outstanding balance - flexibly by credit card or bank transfer. This ensures that all fees are paid automatically and that your account is always ready for use. These instructions show you how to enter a payment, create an invoice and conveniently top up your account via online payment.

Enter payment and create invoice

  1. Open the "Billing" section in the app menu. Your current balance is displayed there.

  2. Click on "Enter payment" to start the payment process.

  3. Select the desired payment method:

    • MasterCard / Visa

    • Bank transfer (generate invoice)

  4. You can optionally enter an individual booking text.

  5. The open balance is proposed automatically, but can be adjusted manually - e.g. to generate an annual invoice.

  6. Click on "Check payment " - a new window will open in which you can:

    • Pay directly online

    • or generate and download an invoice

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Fixed-price subscriptions (Limited & Enterprise)

The monthly fee is charged at the end of each month. For more convenience, you can:

  • Generate an annual financial statement

  • Set up a standing order with a unique reference number (you will receive this when the invoice is created)

This way you avoid having to create and transfer invoices every month.

Please note: Payment by bank transfer

When making transfers, always state the reference number of your invoice so that your payment can be automatically assigned to the correct edoobox account.

Business subscription

With the Business subscription:

  • the fixed fee is debited at the end of the month

  • the booking fee is due immediately after each booking

Make sure that you have sufficient funds in your edoobox account. We recommend crediting your account in advance to automatically cover booking fees. If the balance is negative, a payment reminder will be sent.

Different billing address

If you would like to specify a different billing address for the billing of your edoobox subscription fees, you can enter and activate this in the "Settings" (in the app menu A) in the "Organization" area B under "Specify different billing address" C D.

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Sales tax regulations for your edoobox subscription fees

For customers with headquarters in Switzerland:

The invoices include Swiss VAT (no reverse charge applies).

For customers with headquarters outside Switzerland:

  • B2B (with valid VAT ID):
    The subscription fee is charged net, excluding VAT.
    The tax liability lies with the recipient of the service (reverse charge procedure).

  • B2C (without valid VAT ID):
    VAT is charged and paid by edoobox in accordance with legal requirements.

  • Payment in CHF or EUR possible.

Company identification number (UID, Switzerland): CHE-107.413.131

EU VAT identification number: EU040013881

Related instructions

Keywords for these instructions

Account balance ¦ Billing ¦ Reminder ¦ Subscription ¦ Limited ¦ Enterprise ¦ Business ¦ Invoices ¦ License ¦ License fee ¦ Standing order ¦ Fixed price ¦ Enter payment

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