Skip to main content
Skip table of contents

The booking process for participants

The booking of participants in your offers via edoobox takes place in several steps, whereby these steps are influenced by your details in the offer, the edoobox settings and the selected design. It is possible for the booking or registration steps to vary depending on the category by creating different designs for your edoobox account.

Tip: Visit the demo website

Create test bookings on our demo website (link). There you can view and test possible display variants directly.

Standard sequence of booking steps 

  1. Overview of all categories and offers

  2. Detailed view of the offer

  3. Registration from the perspective of the person making the booking

  4. Receipt of booking confirmation e-mail with attachment

Step 1: Overview of all categories and offers

This image shows an example booking process with edoobox, the online booking system. It shows the start page of a language school with a tile overview of the course categories represented by images - advanced courses, intermediate courses and basic courses. Below this is an advertising text for vouchers as a gift idea.

In the booking process: The category overview in tile design

This image shows an example booking process with edoobox, the online booking system. It shows a course overview of a category with a list view in which the individual courses can be selected or booked.

In the booking process: The offer overview with the offer table

Step 2: Detailed view of an offer 

This image shows an example booking process with edoobox, the online booking system. It displays course details of an offer and shows a description of the course and information on price, location, time and instructor. It has a registration button and a list of all dates that belong to the course.

In the booking process: The offer details

Step 3: Registration from the perspective of the person making the booking 

Depending on the settings, a person making a booking goes through two to six booking steps. 

In the booking process: The six possible booking steps

  1. Selection of the appropriateprice category(from two active price categories)

  2. Selection of additionalservices(if active and added to the offer)

  3. Selection of the desired dates(if free date selection is active)

  4. Registration form (stored participant data fields and anyquestions added)

  5. The summary with the final button for booking

  6. Payment from the offer (depending on active payment options and settings)

1 - Selection of price category

This image shows an example booking process with edoobox, the online booking system. It represents a step in the registration process in which the desired price categories can be selected.

In the booking process: Select a price category

2 - Services 

This image shows an example booking process with edoobox, the online booking system. It represents a step in the registration process in which the desired additional services can be selected.

In the booking process: Select the additional services

3 - Selection of dates

This image shows an example booking process with edoobox, the online booking system. It represents a step in the registration process in which the desired dates can be selected.

In the booking process: Select the desired dates in the free date selection

4 - Registration form (and any additional questions)

This image shows an example booking process with edoobox, the online booking system. It shows one step of the registration process in which the registration form can be filled out.

In the booking process: Fill out the registration form and answer the additional questions

5 - Summary

This image shows an example booking process with edoobox, the online booking system. It represents a step in the registration process in which the person making the booking can check the completed data and must accept the terms and conditions and cancellation policy before completing the booking.

In the booking process: The final page with the summary and the booking button

Then either without a payment page... 

This image shows an example booking process with edoobox, the online booking system. It represents a step in the registration process in which the booking is confirmed by the system and the person making the booking can download the booking confirmation and invoice. You can also navigate to the payment systems here.

In the booking process: The final page after booking completion

...or with payment page 

This image shows an example booking process with edoobox, the online booking system. It represents a step in the registration process in which the desired payment system can be selected to settle the booking made.

In the booking process: The payment page after the booking has been completed

Step 4: Receive booking confirmation e-mail 

After a successful booking, the participant will receive a booking confirmation e-mail. The file attachments of the booking confirmation may differ depending on the settings; it can be sent with: 

  • a booking summary (Booking.pdf) - option Yes/No 

  • an invoice (invoice.pdf) - option yes/no 

  • a ticket (Ticket.pdf) - option Yes/No 

  • Download appointment(s) for the calendar (Termine.ics) - Yes/No option 

After the booking was completed, a user account was created in your edoobox account for the registered person and a separate data record was created with all their information.

 

Related instructions

Keywords for these instructions

Booking ¦ Participant booking ¦ Detailed view ¦ Booking confirmation ¦ The participant booking process

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.

Contact Support Close