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The Booking Process for Participants

Booking participants for your offers via edoobox involves several steps, which are influenced by your offer details, edoobox settings, and the chosen design. The booking or registration steps may vary by category if you create different designs for your edoobox account.

Tip: Visit Demo Website

Create test bookings on our demo website (Link). There, you can directly view and test possible display variations.

Standard Order of Booking Steps 

  1. Overview of All Categories and Offers

  2. Detailed View of the Offer

  3. Registration from the Booker's Perspective

  4. Receipt of Booking Confirmation Email with Attachment

Step 1: Overview of All Categories and Offers

This image shows an example booking process with edoobox, the online booking system. It displays the homepage of a language school with a tile overview of course categories, represented by images - advanced courses, intermediate courses, and basic courses. Below that is promotional text for vouchers as a gift idea.
In the Booking Process: Category Overview in Tile Design
This image illustrates an example booking process using edoobox, the online booking system. It presents a course overview for a specific category in a list view, allowing individual courses to be selected or booked.
In the Booking Process: Offer Overview with the Offer Table

Step 2: Offer Detail View 

This image illustrates an example booking process using edoobox, the online booking system. It presents the course details of an offer, including a description of the course and information regarding price, location, time, and instructor. It features a registration button and a comprehensive list of all associated course dates.
In the Booking Process: Offer Details

Step 3: Registration from the Booker's Perspective 

Depending on the configuration, a booker will navigate through two to six booking steps. 

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In the Booking Process: The Six Potential Booking Steps

  1. Selection of the appropriate price category (if two or more price categories are active)

  2. Selection of additional services (if active and appended to the offer)

  3. Selection of desired dates (provided Flexible Date Selection is enabled)

  4. Registration Form (pre-configured participant data fields and potentially added questions)

  5. The Summary with the finalization button for booking

  6. Payment for the offer (Contingent on active payment options and system configurations)


1 – Price Category Selection

This image illustrates an example booking process using edoobox, the online booking system. It depicts a step within the registration process where the desired price categories can be selected.
In the Booking Process: Selecting a Price Category


2 – Services 

This image illustrates an example booking process using edoobox, the online booking system. It depicts a step within the registration process where desired supplementary services can be selected.
In the Booking Process: Selecting Supplementary Services


3 – Date Selection

This image illustrates an example booking process using edoobox, the online booking system. It depicts a step within the registration process where the desired dates can be selected.
In the Booking Process: Selecting Desired Dates via Flexible Date Selection


4 – Registration Form (and any supplementary questions)

This image illustrates a sample booking process using edoobox, the online booking system. It depicts a step in the registration process where the registration form can be completed.
During the booking process: Completing the registration form and answering additional questions


5 – Summary

This image illustrates a sample booking process using edoobox, the online booking system. It depicts a step in the registration process where the booking individual can review the entered data, and the terms and conditions (T&Cs) and cancellation policy must be accepted before finalizing the booking.
During the booking process: The final page with the summary and the booking button


Subsequently, either without a payment page… 

This image illustrates a sample booking process using edoobox, the online booking system. It depicts a step in the registration process where the submitted booking is confirmed by the system, and the booking individual has access to download the booking confirmation and invoice. Navigation to payment systems is also available here.
During the booking process: The final page after booking completion


…or with a payment page 

This image illustrates a sample booking process using edoobox, the online booking system. It depicts a step in the registration process where the desired payment system for settling the completed booking can be selected.
During the booking process: The payment page after booking completion


Step 4: Receiving the booking confirmation email 

After a successful booking, the participant receives a booking confirmation email. The attachments to the booking confirmation may vary depending on the settings; it can be sent with: 

  • a booking summary (Booking.pdf) – Option Yes/No 

  • an invoice (Invoice.pdf) – Option Yes/No 

  • a ticket (Ticket.pdf) – Option Yes/No 

  • Appointment(s) download for the calendar (Appointments.ics) – Option Yes/No 

Upon completion of the booking, a user account was created for the registered individual within your edoobox account, and a dedicated data record containing all their information was established.

 

Related Guides

Keywords for this guide

Booking ¦ Participant Booking ¦ Detail View ¦ Booking Confirmation ¦ The Participant Booking Process Flow