All placeholders for emails and PDFs

There are many prepared e-mail templates in edoobox. Based on these templates, emails and PDFs are generated as soon as a certain event occurs (e.g. when a booking is completed or the minimum/maximum number of participants has been reached, etc.).
The email templates can be found in the "System" under the "Settings" menu item in the "Email" section. Open all e-mail templates available by default under the "System templates" tab.

Email templates can be customized from the Limited2 subscription onwards. The text can be edited as required and you can use the predefined placeholders to customize the data content of your email templates yourself. A separate e-mail template can be edited for each activated language.

You can find an overview of the email templates available in edoobox in this documentation: Compilation of all email templates.

Placeholder groups

To insert placeholders into the email templates, be sure to use the "Insert placeholder" drop-down menu in the respective email template. The placeholders are grouped together.

Booking system edoobox with an open e-mail template and open list menu for the selection of placeholders — Email templates V2: drop-down menu for inserting the available placeholders

Please note: Availability of placeholders

The same placeholders are not available in all e-mail templates!

Participants

##Title1##	Ms: Dear Ms Mr.: Dear Mr. Neutral form of address: Hello
##Title2##	Woman: Hello, Mrs. Mr.: Hello Mr. Neutral form of address: Hello
##UserSalutation##	Mrs/Mr/Neutral form of address
##UserLastname##	Last name
##UserFirstname##	First name
##UserStreet##	Street
##UserZipcode##	Zip code
##UserTown##	City
##UserCountry##	Country
##UserPhone##	Phone number
##UserEmail##	E-mail address
##UserLanguage##	Language
##UserCompany##	Company
##UserXXXXXXX##	Your own participant data fields

Example: Own data fields

A custom data field that you have created and named can also be used in the e-mail templates.

Data field without special characters and spaces:

A data field with the name "Member number" is therefore output via the placeholder ##UserMemberNumber##.

Data field with special characters and spaces:

As special characters and spaces are removed from the placeholders, a data field with the name "older number" is therefore output via the placeholder ##UserltereNummer##.

Tip: Neutral form of address

If you request the salutation in the subscriber form, we recommend using the placeholders ##Title1## or ##Title2## + ##UserFirstname## ##UserLastname## in the e-mail templates. This way you can ensure that customers with a neutral salutation are also addressed correctly.

Offer

##OfferName##	Offer name
##OfferNumber##	Offer number
##OfferURL##	Offer link
##MinimumMember##	Min. participants
##MaximumMember##	Max. Participants
##RegisteredMember##	Number of participants
##OfferStartDate##	Start date*
##OfferStartTime##	Start time*
##OfferEndDate##	End date*
##OfferEndTime##	End time*
##OfferStartendDate##	Start and end time
##Deadline##	Application deadline
##OfferType##	Offer type
##OfferTypes##	Offer types (plural)
##OfferStatus##	Offer status
##Room_first_module##	Room*
##Location_first_module##	Place*
##Teacher_first_module##	Manager*
##OfferConfirmationText1##	Additional information 1
##OfferConfirmationText2##	Additional information 2
##OfferConfirmationText3##	Additional information 3
##OfferURLTagFilter##	URL based on tag**
##WeekNumber##	Week number from start date (the week number of the first booked appointment is output if the appointment is freely selectable)
##Tag[TAGNAME]##	Value of the tag `TAGNAME` corresponds to the name of the tag (e.g `Language`) the value of the day (e.g. `EN`) is output. If the tag is contained several times in the offer, the values are output separated by commas (e.g. `DE, EN`)
##BookingAmountNegative##	Booking total Negative
##BookingAmountPositive##	Total bookings Positive

Please note: Placeholder for dates

* For "Normal registration", the value of the first/last* appointment is displayed,
for "Free choice of appointment" of the first/last* booked date.

Please note: URL placeholder

** If this placeholder is used, a URL is created to the root directory with the GET edtag and the tags contained in this offer. If several tags are included, several are also added.

Organization (provider)

##CompanyName##	Company name
##Shortcuts##	Abbreviation
##Street##	Street
##ZipCode##	Zip code
##ZipCity##	City
##CompanyCountry##	Country
##Phone##	Phone number
##WebsiteURL##	Website
##Femail##	Company e-mail

Template-specific placeholders

Some template-specific placeholders that are only available in this one template are listed below.

Info message

##MinimumMaximum##

Min./Max. participants

Waiting list request mail

##WaitinglistOfferName##	Offer name
##BookingURL##	Link to the registration form

Waiting list confirmation mail

##TitleName##	Mrs/Mr/Neutral form of address Last name
##UserAccess##	Login data (e-mail and password)
##LoginURL##	iFrame link for the login

Confirmation mail

##TitleName##	Mrs/Mr/Neutral form of address Last name
##UserAccess##	Login data (e-mail and password)
##LoginURL##	iFrame link for the login
##UserAccessURL##	Link to the login page
##UserAnnulmentURL##	Link for direct cancellation of the booking
##OfferAllBookedModules##	Booked lessons/modules listed with time
##OfferAllBookedModulesDate##	Booked lessons/modules listed with time and date
##OfferAllBookedModulesTable##	Booked lessons/modules listed in a table. Columns: Time, description and leader (used when booking lessons)
##OfferAllBookedModulesTableTitle##	Booked lessons/modules listed in a table. Columns: Date, time, description and leader
##OfferAllBookedModulesTableTitle2##	Booked lessons/modules listed in a table. Columns: Description, date, time
##OfferConfirmationTextMultiOffers1##	Additional text block 1 of the sub-offers for multiple offers
##OfferConfirmationTextMultiOffers2##	Additional text block 2 of the sub-offers for multiple offers
##OfferConfirmationTextMultiOffers3##	Additional text block 3 of the sub-offers for multiple offers
##BookingAmountNegative##	Booking total Negative
##BookingAmountPositive##	Total bookings Positive

Appendix: Booking.pdf

##OfferAllBookedModules##	Booked lessons/modules listed with time
##OfferAllBookedModulesDate##	Booked lessons/modules listed with time and date
##OfferAllBookedModulesTable##	Booked lessons/modules listed in a table. Columns: Time, description and leader
##OfferAllBookedModulesTableTitle##	Booked lessons/modules listed in a table. Columns: Date, time, description and leader
##BookingTime##	Booking time
##BookingPart##	Booking table
##BookingPart[NoPrices]##	Booking table without price
##BookingPart[Gender]##	Booking table without salutation
##BookingPart[DurationDaysHours]##	Booking table with duration in effective hours
##BookingPart[DistinctDays]##	Booking table with duration in number of days only
##DateNow##	Date today Note: As the Booking.pdf is updated each time it is opened in the backend and each time it is sent, this placeholder always adapts to the current date.

Please note: Obsolete placeholders

The following placeholders are now obsolete, but still work:

##Booking_part_Please_do_not_change##, ##Booking_part_no_prizes_Please_do_not_change##, ##Booking_part_Gender_Please_do_not_change##

Tip: Combine attributes

The placeholders ##BookingPart[Gender]## and ##BookingPart[DistinctDays]## can now also be combined. Simply separate the attributes with a comma:

##BookingPart[Gender,DistinctDays]##

If an alternative billing address has been entered (via the billing address widget):

	without different RG address	with different RG address
##InvoiceAddressVAT##	no value	VAT No.
##InvoiceAddressCompany##	Company	Company
##InvoiceAddressName##	First name Last name	First name Last name
##InvoiceAddressStreet##	Street	Street
##InvoiceAddressCity##	Zip code and city	Zip code and city
##InvoiceAddressEmail##	E-mail address	E-mail address

Appendix: Ticket.pdf

##TicketCode##	Code of the ticket
##TicketNumber##	Ticket number start (1 of 2)
##TicketNumberTotal##	Ticket number end (1 of 2)
##TicketPriceCategory##	Price category
##TicketDataMatrix120pxP##	Bar/QR code (various sizes)
##TicketDataMatrix80pxP##	Bar/QR code (various sizes)
##TicketDataMatrix100pxL##	Bar/QR code (various sizes)
##TicketDataMatrix50pxL##	Bar/QR code (various sizes)

Appendix: Dates ICS file

##DateDescription##	Description of the appointment
##PlaceLat##	Latitude
##PlaceLong##	Longitude
##PlaceName##	Name of the saved location
##PlaceAddress##	Full address of the place
##StartDate##	Start date
##EndDate##	End date
##StartTime##	Start time
##EndTime##	End time

Release Mail & Cancellation Mail

All placeholders in the following categories can be used for the release mail and cancel mail: Participant, Booking, Offer and Organization.

Reminder mail

##Title##	Mr./Mrs./Ms. Neutral title Last name
##OfferAllBookedModules##	Booked lessons/modules listed with time
##OfferAllBookedModulesTable##	Booked lessons/modules listed in a table. Columns: Time, description and leader
##UserAnnulmentURL##	Link for direct cancellation of the booking
##UserAccess##	Login data (e-mail and password)
##BookingAmountNegative##	Booking total Negative
##BookingAmountPositive##	Total bookings Positive

Participant deregistration

##UnsubscribeReason##	Reason for deregistration
##UnsubscribeStatus##	Status of deregistration

Invoice mail

##TransactionsList##	List of transactions
##InvoicePayURL##	Link to the payment page
##InvoiceNumber##	Invoice number

Tip: pay for manual transactions online

Integrate the placeholder ##InvoicePayURL## in your invoice mail or invoice.pdf so that invoices created from a manual transaction can also be paid online.

if an alternative billing address is stored (via the billing address widget):

	without different RG address	with different RG address
##InvoiceAddressVAT##	no value	VAT No.
##InvoiceAddressCompany##	Company	Company
##InvoiceAddressName##	First name Last name	First name Last name
##InvoiceAddressStreet##	Street	Street
##InvoiceAddressCity##	Zip code and city	Zip code and city
##InvoiceAddressEmail##	E-mail address	E-mail address

Depending on the setting of the different billing address , it is necessary to combine a combination of ##User**## placeholders from the subscriber and those from ##InvoiceAddress***##. This gives the recipient of the mail a chance to feel addressed.

Appendix: Invoice.pdf

##InvoiceListing##	List of invoice items
##InvoiceListing[NoDate]##	List of invoice items without the date of the booked bid
##InvoiceListing[Pricecategory]##	List of invoice items with price categories
##InvoiceListing[User]##	List of invoice items - In addition, all participants are listed below the booked offer.
##InvoiceListing[PricecategoryDetail]##	List of invoice items - In addition, all participants are listed below the booked offer and, in the case of collective bookings, the selected price categories are also listed
##InvoiceListing[TextInvoiceBalance]##	Replace the term subtotal in the invoice with invoice amount.
##InvoiceNumber##	Invoice number
##InvoiceDate##	Invoice date
##InvoiceBeneficiary##	Beneficiary
##InvoiceIBAN##	IBAN
##InvoiceBIC##	BIC
##InvoicePayURL##	Link to the payment page
##DateNow##	Date today
##InvoicePayableDate##	Date by which payment must be made
##InvoicePayableDays##	Remaining days until payment must be made

Please note: obsolete placeholders

The following placeholders are now obsolete, but still work:

##InvoiceListingUser##, ##InvoiceListingNoDate##, ##InvoiceListingPricecategory##, ##InvoiceListingPricecategoryDetail##

Tip: Combine placeholders

The placeholders ##InvoiceListing[NoDate]##, ##InvoiceListing[Pricecategory]##, ##InvoiceListing[PricecategoryDetail]##, ##InvoiceListing[User]## and ##InvoiceListing[TextInvoiceBalance]## can now also be combined. Simply separate the attributes with a comma:

##InvoiceListing[NoDate,User,Pricecategory,PricecategoryDetail,TextInvoiceBalance]##

If an alternative billing address has been entered (via the billing address widget):

	without different RG address	with different RG address
##InvoiceAddressVAT##	no value	VAT No.
##InvoiceAddressCompany##	Company	Company
##InvoiceAddressName##	First name Last name	First name Last name
##InvoiceAddressStreet##	Street	Street
##InvoiceAddressCity##	Zip code and city	Zip code and city
##InvoiceAddressEmail##	E-mail address	E-mail address

Payment reminder mail

##AccountUserBalance##	Account balance of the participant
##AccountNameLastNegativeTransaction##	Last load
##AccountUserURL##	Link to payment

Complete MustPay registration

##MustPayAmount##	Open amount
##AccountPaymentURL##	Link to pay online

Confirmation of payment

##TransactionsList##	List of transactions
##TransactionsPaymentSystem##	Payment method
##TransactionsTotal##	Total payment

Visit confirmation mail / attachment: certificate.pdf / non-visit notification mail

##VisitingTimesPercent##	Total presence in %
##VisitingTimesHourMinute##	Total time if participant was always present
##OfferTotalTime##	All together e.g. 5 out of 7 hours visited
##DateNow##	Date today
##VisitingTimesNumber0##	Visited time of the status "No status "*
##VisitingTimesNumber1##	Visited time of the "Present" status*
##VisitingTimesNumber2##	Visited time of the "Left early "* status
##VisitingTimesNumber3##	Time spent in "Excused" status*
##VisitingTimesNumber4##	Attended time of the status "Unexcused "*
##VisitingTimesNumber5##	Visited time of the "Help Text 2" status*
##VisitingTimesNumber6##	Visited time of the "Help Text 3" status*
##VisitingTimesNumber7##	Visited time of the "Help Text 4" status*

Example: Output visiting times

* Output in decimal hours. Example: Value 1.5 = 90 minutes attended.

Tip: Show page numbers on the PDFs

With the following text you can easily insert page numbers automatically in your PDF templates:

CODE

Page {PAGENO} from {nbpg}

Voucher sale

##PromoCode##	Voucher code
##PromoExpiry##	Expiration date
##PromoName##	Type Designation
##PromoValue##	Value

Registration Info

##UserName##	First name Last name
##BookingInfoType##	Standard, MustPay or waiting list

Forgotten password

##Title##	Mr/Mrs/Neutral form of address
##Mail##	e-mail
##URLPasswordChange###	Link to change password

Mail request list

The possible settings for the request list are explained in the documentation.

##OfferlistFeedbackURL##	URL to accept or reject the request
##OfferlistValidityDate##	Until when is the request list booking valid

Request list reminder mail

##OfferlistFeedbackURL##	URL to accept or reject the request
##OfferlistValidityDate##	Until when is the request list booking valid

Manual e-mail (write message)

If you send a manual e-mail, only the following placeholders can be used:

##Title1##	Dear Ms/Mr/Neutral form of address Last name
##Title2##	Dear Ms/Mr/Neutral title First name Last name
##Title3##	Hello Mr./Mrs./Ms./Neutral form of address Last name
##Title4##	Hello Mr./Mrs./Ms./Neutral title First name Last name
##FirstName##	First name
##LastName##	Last name
##Email##	E-mail address

Related instructions

Keywords for these instructions

Mail ¦ Email ¦ Settings ¦ Placeholders ¦ Templates ¦ Create task

Placeholder groups

Please note: Availability of placeholders

Participants

Example: Own data fields

Tip: Neutral form of address

Offer

Please note: Placeholder for dates

Please note: URL placeholder

Organization (provider)

Template-specific placeholders

Info message

Waiting list request mail

Waiting list confirmation mail

Confirmation mail

Appendix: Booking.pdf

Please note: Obsolete placeholders

Tip: Combine attributes

If an alternative billing address has been entered (via the billing address widget):

without different RG address

with different RG address

Appendix: Ticket.pdf

Appendix: Dates ICS file

Release Mail & Cancellation Mail

Reminder mail

Participant deregistration

Invoice mail

Tip: pay for manual transactions online

if an alternative billing address is stored (via the billing address widget):

without different RG address

with different RG address

Appendix: Invoice.pdf

Please note: obsolete placeholders

Tip: Combine placeholders

If an alternative billing address has been entered (via the billing address widget):

without different RG address

with different RG address

Payment reminder mail

Complete MustPay registration

Confirmation of payment

Visit confirmation mail / attachment: certificate.pdf / non-visit notification mail

Example: Output visiting times

Tip: Show page numbers on the PDFs

Voucher sale

Registration Info

Forgotten password

Mail request list

Request list reminder mail

Manual e-mail (write message)

Related instructions

Keywords for these instructions