Breadcrumbs

Sofort Transfer (Klarna)

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In edoobox, you can also set up Klarna Instant Transfers, allowing your customers to make payments with real-time transaction confirmations for banks within the EU. To create an account and try it free for 30 days, you canregister for edoobox hereand take advantage of more favorable terms (see the fees table).

Services

Sofort by Klarna

edoobox

Real-time
Transaction confirmation

Yes

Yes

Automatic
Payment Receipt Matching

Optional

Yes

Automated
Chargeback (e.g., for returns)

Optional

Optional

Buyer Protection

Optional

Optional

Deutsche Handelsbank Account

Optional

Optional

 

Fees (net)

Sofort by Klarna

via edoobox

Transaction fee per
successful transaction

0.9% + 0.25 EUR

0.8% + 0.00 EUR

Monthly Base Fee

4.90 EUR

0.00 EUR

One-time Setup Fee

59.90 EUR

0.00 EUR

General Information

Minimum Contract Term

Notice Period

4 weeks' notice by the end of each month

With this link, you can test Sofort Überweisung free of charge for 30 days and receive 0.8% instead of 0.9% discount, without monthly base fees: Link to Sofort.com

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In the second step, you can choose whether you already have a SOFORT bank account or wish to open a new one. You can use Sofort Überweisung even without a SOFORT bank account.

Complete New Project

Select a project name for your project, e.g., „edoobox Shop“. For Shop System, you can choose „edoobox“ or the option „Custom Shop System“. Under «Website», you can enter your domain. Then, complete all details regarding your bank account.

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Settings for All Payment Methods

Donotmodify this entire block! edoobox shares all information with http://sofort.com during a payment.

Linking a sofort.com Project with edoobox

In your newly created project, copy the uniqueconfiguration key A. Paste it into the edoobox "Settings" under "Payment Systems" «Klarna» and activate this payment system.

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Please note: Integration into edoobox

Do not add the project to edoobox until it has been reviewed and approved by Sofort.com!


Overview and Process (from Sofort.com)

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From your customers' perspective, a transaction with Sofort involves the following steps:

  • As soon as a customer wishes to pay via Sofort, they will be redirected to a page of Sofort GmbH.

  • Below the overview of transfer data (payee, purpose, amount) provided there, your customer will be prompted to enter their bank code.

  • Subsequently, your customer will be prompted to log in with their online banking credentials.

  • After successful login, your customer must confirm and authorize the transfer with a valid TAN.

  • If a valid TAN has been entered, the transfer is initiated, and your customer is directed to a summary of the completed transaction.

  • Finally, by clicking, they will return to your webshop.

 

Please note: potential sources of error

If error messages appear—for example, in the case of aborted payments—there may be various reasons for this. It is important to note that Klarna Support , it is important to provide thetransaction ID A; this allows Klarna to determine the specific reason why the transaction failed.

From the edoobox side, the displayed error message can have various origins, such as:

  • API key was incorrect or not stored in the edoobox account

  • The transfer amount is less than €1.00

  • The account in Sofort/Klarna has not yet been activated

Please independently rule out such causes first, as edoobox Support cannot access your Klarna account to assist you.

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Info: Support – Sofort GmbH

The Sofort GmbH team is available to assist you should you require help.

You can send an email to service@sofort.com.

Or for technical questions, contact Sofort as follows:

Phone: +49 89 20 20 889-400

Email: integration@sofort.com

Additional Payment Systems for Participant Payments

You can find information about Klarna's PSD 2 compliance here:
https://www.klarna.com/de/presse/klarna-startet-open-banking-plattform/

 

Related Guides

Keywords for this guide

Sofort § Klarna § Payment Systems § Payment § Interface